Refund policy
When you get money back, when you get a free top-up instead, and how to ask for either. Last updated 3 November 2026.
Orders that never start
If delivery hasn’t started within 48 hours of payment and we can’t start it, you get a full refund.
Orders we can only part-deliver
If part of a pack can’t be delivered, for example because the account was deleted or a post removed, we refund the undelivered part in proportion to the pack price.
Followers that vanish after delivery
Followers or likes removed by Instagram or TikTok within 30 days of delivery finishing are covered by a free top-up rather than a refund. Email us with the order reference and we’ll refill to the amount you bought. See delivery and refill.
Changing your mind after paying
Because delivery starts straight after payment at your request, we can’t refund a change of mind once delivery has begun. If you email us before delivery starts, we’ll cancel and refund.
Situations not covered
- The profile or post was made private or deleted during delivery or the refill period.
- The username was changed during delivery.
- The wrong username or link was entered and delivery had already started.
How the money gets back to you
Refunds go back to the original payment method in US dollars. Exchange-rate movements may make the amount in your own currency slightly different. Banks usually show refunds within 5 to 10 working days.
How to ask
Email support@followers4you.com with your order reference. Your statutory rights are not affected by this policy.
